Returns And Refunds

We will be able to cancel orders only before they are shipped.

REFUNDS WILL BE DONE IN THE FOLLOWING CASE:

  • Genuine quality issues.
  • Packages lost in transit.
  • In case P. N. Gadgil & Sons Gargi Costume Jewellery Private Limited discovers that a wrong item has been shipped to you.
  • Refunds will be made through the same payment method within 15 working days.

NO REFUNDS WILL BE GIVEN IN THE FOLLOWING CASES:

  • Incorrect or outdated delivery address.
  • Incorrect address format including any form of a PO Box address.
  • After 3 failed delivery attempts by our courier agencies
  • Package refused by the recipient.
  • Sizing issues. Please review our size guides carefully before making your purchase.
  • Products returned in a used or damaged condition.
  • Minor color and design variation(s). All products are handcrafted and use natural stones so there may be some variation from the photographs on our website.
  • If the Jewellery is not faulty or damaged.